Frequently Asked Questions
Here you'll find the answers to some of the frequently asked questions about data acquisition and concentrators, recorders, software and test equipment.
Knowledge Base
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FAQ/001
Cartridge Drive Test Set - PN/D51533: Is there any specific calibration requirement for the Cartridge drive test set? -
FAQ/002
CCADTS - PN/D60340MK0XXXX: I need new pitot and static hoses, for connecting to the CCADTS. What is the part number and where can I purchase them? -
FAQ/003
CCADTS - PN/D60340MK0XXXX: What do the last four characters of the CCADTS part number mean? -
FAQ/004
GS Works: How can I obtain a GS Works 7 evaluation license? -
FAQ/005
GS Works: I can see the lock in GS Works but the SFID is incrementing incorrectly. What could be wrong? -
FAQ/006
GS Works: I would like to transfer my GS Works license to a newer PC. What are the steps to follow? -
FAQ/007
GS Works: I'm going to format my PC and I want to keep my GS Works 7 license. How can I maintain it? -
FAQ/008
GTS-500: I’m having issues to get the lock with the GTS/DEC/00x when I’m using video parameters from the KAD/VID/103 in a PCM frame with PCM code NRZ-L. How I can resolve this? -
FAQ/009
KAM-500 - KAD/ADC/109/S2: I’m using the KAD/ADC/109/B/S2 module. If I do not want to use the sense line, what do you recommend? -
FAQ/010
KAM-500 - KAD/ARI/001: What steps should be taken if the KAD/ARI/001 is not receiving expected messages? -
FAQ/011
KAM-500: Is it possible to replace the Compact Flash® card in a KAD/MEM/004 Module? -
FAQ/012
KAM-500 - KAD/TCG/001/C: Which airborne qualified battery is suitable for use with KAD/TCG/001/C? -
FAQ/013
KAM-500: Could you give us more information on the Audio format used by the KAD/VID/103? -
FAQ/014
KAM-500 - SAM/DEC/007: What are the steps to install the SAM/DEC/007/C under Windows 7 32 bits? -
FAQ/015
KAM-500: Can a differential input analog module be used by a single ended transducer? -
FAQ/016
KAM-500: Can I have to different PCM stream coming out of the KAM-500 system? -
FAQ/017
KAM-500: Can I swap two modules with the same part number in the chassis without reprogramming the system? -
FAQ/018
KAM-500: Can I upgrade a KAM module to a KAD module? -
FAQ/019
KAM-500: How are the connector and module pinout numbered for a KAD connector? -
FAQ/020
KAM-500: How close can KAM-500 chassis be to each other? -
FAQ/021
KAM-500: In which order should I set up my modules in a chassis? -
FAQ/022
KAM-500: What are the main improvements of the Series 100 family of analog modules? -
FAQ/023
KAM-500: What is the difference between DNC (Do not connect) and NC (Not connected) as a pin description in KAM-500 data sheets? -
FAQ/024
KAM-500: What is the real sampling frequency of a parameter that goes to different destinations at different rates? What is the real cut-off frequency of the filter? -
FAQ/025
KAM-500: What voltage I am measuring with my quarter-bridge? -
FAQ/026
KAM-500: What will happen if the chassis temperature is higher than 85 degrees or lower than -40 degrees? -
FAQ/027
KAM-500: Why does Acra specify “Chassis” and not “Ambient” temperature on their datasheet? -
FAQ/028
KAM-500: Why is the checksum of the UDP packet from the KAD/ETH/101 and KAD/BCU/105/B modules always 0x0000? -
FAQ/029
KAM-500: Why is the green LED on my chassis blinking? -
FAQ/030
KSM-500: I am unable to import a MatLab mat-file generated by kFlashCardXID. -
FAQ/031
KSM-500 - kProgram: ACRA ERROR :: Cannot find next baudrate -
FAQ/032
KSM-500 - kProgram: How is the error “encountered impossible expiry” resolved? -
FAQ/033
KSM-500 - kProgram: Internal error occurs with the following info: File hwcal.app Line 296 – itsAddressCalSector==ADDRESS_CAL_TEMP -
FAQ/034
KSM-500 - kProgram: kProgram compile error for KAM/MEM/003 due to an excessive number of parameters logged in the memory -
FAQ/035
KSM-500: kProgram message error: ACRA ERROR :: Error programming loom 'acra_std_asys' -
FAQ/036
KSM-500: kProgram reports on the following error on the message server. How is it resolved? -
FAQ/037
KSM-500: kProgram: What is happening when such an error occurs : ACRA ERROR :: Offset=63 (zero-based) for 'DEC_0_J3_Ch0' exceeds max offset (28).? -
FAQ/038
KSM-500 - kProgram: What is happening when the following internal error occurs : ACRA ERROR: Could not create a "serviceable" fixup for? -
FAQ/039
KSM-500 - kProgram: What is happening when the following internal error occurs: ACRA ERROR :: Backplane placement failed.? -
FAQ/040
KSM-500: How can you change the revision of a PCM transmitter module, such as the KAD/BCU/101/C, in KSM-500 on an existing configuration while still preserving the PCM frame? -
FAQ/041
KSM-500: There is no KAM/ADC/113 available in kSetup, can I select the KAD/ADC/113 -
FAQ/042
KSM-500: During the KSM-500 installation the error: “Internal Error 2711” appears. How is this resolved? -
FAQ/043
KSM-500: During the KSM-500 installation, the message: “Error 1905 (easygrid.ocx)” or “cannot load DLL when double clicking in a module in kSetup” appears under XP. How is this resolved? -
FAQ/044
KSM-500: During the KSM-500 installation, the message: “Error 1905 (easygrid.ocx)” or “cannot load DLL when double clicking in a module in kSetup” appears while using Microsoft’s Windows 7 OS. How is this resolved? -
FAQ/045
KSM-500: Error 1603 appears while installing KSM-500. How is this resolved? -
FAQ/046
KSM-500: I’m using a KSM-500 software version for which the KAD/ADC/113/B is not supported. Could I reprogram the module type to a KAD/ADC/113? -
FAQ/047
KSM-500: The message “‘37.202381’ is not a valid floating point value” appears when Frame Builder is run. How is this resolved? -
FAQ/048
KSM-500: What information should I provide to support@acracontrol.com if I want to report a software issue? -
FAQ/049
KSM-500: What should I do when the DOS window with the title “C:\Windows\microsoft.net\framework\ v2.0.50727\regasm” after KSM-500 installation doesn’t close? -
FAQ/050
KSM-500: When I run Discover, I get this error message “Module in KAM-500 DAU 0 slot 3 has failed its bit walk test”. How can I resolve it? -
FAQ/051
KSM-500: When opening some KSM-500 tools, I get a “Too many open files” error: -
FAQ/052
Microleak Pitot-Static LeakTester - PN/D51600: What does Microleak error code K001 mean? -
FAQ/053
MPFR - D51615-XXX (all models): We are experiencing problems downloading data on the bench from MPFR. The problems seem to be related to 28V power supply but we get the same result with different power supply units. Are there any special requirements -
FAQ/054
OQAR - PN/D52000-XXXXX (all OQAR versions): Are there any formatting requirements for MO disks used in the OQAR? -
FAQ/055
OQAR - PN/D52000-XXXXX (all OQAR versions): What is the purpose of the battery pack in the OQAR? Are there any maintenance recommendations for the battery pack? -
FAQ/056
OQAR - PN/D52000-XXXXX (all OQAR versions): Why does the OQAR display BAD MEDIA message? -
FAQ/057
OQAR - PN/D52000-XXXXX (all OQAR versions): Why does the OQAR display INVALID MEDIA message? -
FAQ/058
OQAR and PQAR - PN/D52000-XXXXX (all models): Can I easily check how much recording media space has been used in my OQAR/PQAR? -
FAQ/059
OQAR and PQAR - PN/D52000-XXXXX (all models): Can I install an OQAR or PQAR in place of the existing tape-based QAR on my aircraft? -
FAQ/060
OQAR and PQAR - PN/D52000-XXXXX (all models): Can I prefix recorded OQAR/PQAR data files with the aircraft tail number? -
FAQ/061
OQAR and PQAR - PN/D52000-XXXXX (all models): How can I check the settings for data format configuration? -
FAQ/062
OQAR and PQAR - PN/D52000-XXXXX (all models): How can I interrogate the ARINC 429 labels configured into the OQAR/PQAR? -
FAQ/063
OQAR and PQAR - PN/D52000-XXXXX (all models): How do I enable or disable the Recycling mode on my OQAR or PQAR? -
FAQ/064
OQAR and PQAR - PN/D52000-XXXXX (all models): How do I restore the OQAR/PQAR to its default configuration? -
FAQ/065
OQAR and PQAR - PN/D52000-XXXXX (all models): How do I set time and date in the OQAR/PQAR internal clock? -
FAQ/066
OQAR and PQAR - PN/D52000-XXXXX (all models): On the recording media, what is the purpose of the USERAREA folder? -
FAQ/067
OQAR and PQAR - PN/D52000-XXXXX (all models): There is no flight data on the recording media from this OQAR/PQAR. How can I check to see if the OQAR/PQAR is receiving data from the DMU on the aircraft? -
FAQ/068
OQAR and PQAR - PN/D52000-XXXXX (all models): What files and folders should be on the MO disk removed from OQAR or on the PCMCIA card removed from PQAR? -
FAQ/069
OQAR and PQAR - PN/D52000-XXXXX (all models): What files do I need to delete from the recording media, before re-using it? -
FAQ/070
OQAR and PQAR - PN/D52000-XXXXX (all models): What is Run Control? Is my OQAR/PQAR configured for it? -
FAQ/071
OQAR and PQAR - PN/D52000-XXXXX (all models): What is the recording capacity of the OQAR or PQAR? -
FAQ/072
PGS Ground Replay Software - PN/010000XXX (all versions): When trying to run PGS software, why do I get an error message E0002? -
FAQ/073
PGS Ground Replay Software - PN/010000XXX (all versions): When trying to run PGS software, why do I get an error message E0007? -
FAQ/074
PGS Ground Replay Software - PN/010000XXX (all versions): When trying to run PGS software, why do I get an error message E0047? -
FAQ/075
PQAR - PN/D52000-XXXXX (all PQAR versions): Are there any formatting requirements for PCMCIA cards used in the PQAR? -
FAQ/076
QAR Test Set - PN/D51501: Is there any specific calibration requirement for the QAR Test Set? -
FAQ/077
XidML: Which XML parser do you recommend to parse a XidML file? -
FAQ/078
What are the last two digits I can find on an Acra KAM-500 module part number label e.g. /03 for a KAD/BCU/140/03? -
FAQ/079
How do I install KSM-500 under the 32bit version of Windows 7??